Introduction

We at Foreverhum are committed to providing a meaningful and reliable experience for our users. This Refund Policy outlines the conditions under which refunds may be issued.

Eligibility for Refund

Refunds are applicable only in the following cases:

• Payment is successfully completed but the purchased service (such as tokens or features) is not activated.
• Duplicate payments made for the same transaction.
• Verified critical technical issues on the platform that prevent users from accessing or using the purchased service for a prolonged period.

Non-Refundable Situations

• Change of mind after purchase.
• Not finding a suitable match.
• Partial or full usage of purchased tokens or services.
• Misuse or violation of platform policies.

Foreverhum does not guarantee successful matches, and lack of matches does not qualify for a refund.

Downtime & Maintenance

Temporary downtime, scheduled maintenance, or minor technical issues do not qualify for refunds.

Failed Transactions

If a payment is deducted but the corresponding service is not activated, the amount will be refunded or credited after verification.

Contact for Refund Requests

To request a refund, please contact our support team with relevant transaction details.

support@foreverhum.com